Privacy Policy

Privacy Policy for Pharmacy Bazar Lab

Effective Date: 01.06.2023

Introduction:

Pharmacy Bazar Lab ("we," "us," or "our") is committed to ensuring the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our online pathology and diagnostic booking platform.

Information We Collect:

1. Personal Information:

   - Full name

   - Contact details (email address, phone number)

   - Address

   - Date of birth

   - Gender

2. Health Information:

   - Pathological and diagnostic test details

   - Medical history

3. Transaction Information:

   - Payment details (if applicable)

How We Use Your Information:

1. Booking and Scheduling:

   - To facilitate the convenient booking and scheduling of pathology and diagnostic tests through our platform.

2. Communication:

   - To communicate with you regarding your bookings, appointments, and relevant updates.

3. Service Improvement:

   - To analyze user preferences and behavior, helping us improve our services and user experience.

4. Customer Support:

   - To address queries, resolve issues, and provide customer support.

5. Legal Compliance:

   - To comply with legal requirements and regulations.

Information Sharing:

1. With Thyrocare:

   - All pathological and diagnostic tests are conducted under the services of Thyrocare. Therefore, necessary information is shared with Thyrocare to facilitate testing.

2. Third-Party Service Providers:

   - We may use third-party service providers to assist in providing our services, subject to strict confidentiality agreements.

3. Legal Requirements:

   - We may disclose information when required by law or to protect our rights, privacy, safety, or property.

Security Measures:

   - We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Choices:

   - You can choose not to provide certain information, but it may limit your ability to use certain features of our platform.

Access and Correction:

   - You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.

Retention:

   - We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Updates to Privacy Policy:

   - We reserve the right to update our Privacy Policy. Changes will be communicated through our platform or other means.

Contact Us:

   - If you have any questions or concerns about our Privacy Policy, please contact us at [info@pharmacybazar.in].

By using our platform, you agree to the terms outlined in this Privacy Policy.